IS GEAR HUGGER SAFE?
Gear Hugger's formula is non-toxic, plant-based, and free of PTFEs and petroleum so it is safe for general use in your home and on your gear, small electronics, parts and mechanics. Do not ingest Gear Hugger or use it on your skin.
CAN I EAT GEAR HUGGER?
Although Gear Hugger is made from natural oils, you should not consume Gear Hugger or use it on your skin or body.
HOW IS GEAR HUGGER BETTER THAN WD-40?
Gear Hugger is powered by plants, not petroleum. Not only is our formula USDA Certified Bio-Based 96%, its works without PTFEs or Petroleum that can harm the planet.
CAN THE CAN BE HELD UPSIDE DOWN?
Yes! The dispenser has a built in safety device that prevents leaking. Gear Hugger can be sprayed from any angle.
HOW LONG DOES GEAR HUGGER LAST AFTER USE?
We recommend reapplying Gear Hugger every three months for best results. Depending on conditions, it can be applied more frequently.
HOW LONG IS THE SHELF LIFE?
Gear Hugger has a shelf life of 5 years when stored in cool, safe conditions.
WHAT MATERIALS AND SURFACES CAN I USE IT ON?
You can use Gear Hugger on all metals like aluminum, copper, brass and steel. It can be used on high density rubber and plastic, and most man-made surfaces such as linoleum, MDF and countertops. Gear Hugger can be used to polish most wooden surfaces - just try a test spot first!
WHAT DOES GEAR HUGGER SMELL LIKE?
Gear Hugger smells like natural, earthy, cooking oil. Unlike petroleum-based lubricants because it is made with natural, plant-based oils!
WILL YOU BE LAUNCHING MORE PRODUCTS?
Yes! Stay tuned for new sizes of Gear Hugger cans, as well as other new products in the next year.
HAS GEAR HUGGER BEEN TESTED FOR SAFETY?
Yes. Safe to say, Gear Hugger has undergone 3rd party testing to ensure safety and stability of the container and ingredients.
WHAT ARE PTFEs?
PTFE, or Polytetrafluoroethylene, is a synthetic polymer that is often used as a lubricant due to its hydrophobic and low-friction properties. PTFE is toxic because it contains a carcinogenic substance called PFOA. PTFE-coated surfaces can emit chemical byproducts when heated, which are especially dangerous to birds and can lead to PTFE toxicosis.
WHY IS PETROLEUM BAD?
Petroleum is a crude oil and a fossil fuel. It occurs naturally in geologic layers and can be refined into oil and fuel. Petroleum combustion releases polluting gases and high amounts of CO2, a dangerous greenhouse gas that contributes heavily to global warming. Petroleum is a non-renewable source of energy, so we will eventually run out.
HOW DOES PLANT-BASED OIL WORK?
Vegetable oil is an excellent lubricant, since it has a naturally occuring lubrication film. The molecules slide against each other easily, reducing the friction between surfaces. It also acts as a vehicle to easily mix other ingredients, is packed with antioxidants, and has good stability properties. Go plants!
WHAT DOES 96% BIO-BASED MEAN?
Bio-based means that a product is derived from plants and other renewable agricultural, marine and forestry materials. The USDA evaluated and certified that 96% of the Gear Hugger formula ingredients are renewable and from plants, vs. non-renewable like most petroleum-based products. Plants are the primary biobased resource that we use to make Gear Hugger.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major payment methods including Visa, Mastercard, American Express, JCB, Discover, Elo, and Diners Club debit and credit cards. We also accept Paypal and Apple, Amazon, Google and Facebook Pay.
WHEN WILL MY CARD BE CHARGED?
Your card will be charged when your order is placed.
WHERE DOES GEAR HUGGER SHIP?
We currently ship to the Continental United States, Mexico and Canada.
HOW MUCH IS SHIPPING?
Shipping charges for your order will be calculated and displayed at checkout. For the Continental United States we offer free shipping for orders over $35 and $10 flat rate shipping for all other orders.
WHEN WILL MY ORDER ARRIVE?
Standard shipping times are between 5-7 business days.
HOW CAN I CHANGE OR CANCEL MY ORDER?
Please contact us at email@example.com with your order number and request to change or cancel it.
HOW CAN I CHECK THE STATUS OF MY ORDER?
Your will receive a shipping confirmation via email will the tracking number for your order.
WHAT IS YOUR RETURN POLICY?
You have 30 days after receiving your item to request a return or refund by contacting us at firstname.lastname@example.org.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
We will notify you within 48 business hours of your request if it was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
CAN I BUY GEAR HUGGER PRODUCTS WHOLESALE?
Yes, please email us at email@example.com for wholesale pricing and order instructions.
CAN I FIND GEAR HUGGER AT MY PREFERRED DISTRIBUTOR?
Gear Hugger is currently available through LIberty Mountain and UNFI, and will be adding more distributor partners in the near future. Please email us at firstname.lastname@example.org for more information.
WHAT IS GEAR HUGGER'S STANCE ON SUSTAINABILITY?
We are working towards being as sustainable as possible. We source renewable, plant-based resources for our formula instead of petroleum-based ingredients. The Gear Hugger can is recyclable and we use minimal plastics and virgin materials.
HOW DO I RECYCLE THE CAN?
To recycle the Gear Hugger can, remove the nozzle and recycle the metal can where available.
IS GEAR HUGGER ENVIRONMENTALLY FRIENDLY?
Gear Hugger is much kinder to the environment than traditional petroleum-based lubricants. When you use lubricant on your gear, some of it ends up on the ground. If your lube is petroleum based, PTFEs and harmful chemicals will seep into the ground water and can cause harm to plants, animals and the environment. See more about PTFE and Petroleum above.
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