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PRIVACY POLICY

Last updated: October 2025

1. INTRODUCTION


Gear Hugger, LLC (“Gear Hugger,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.gear-hugger.com or interact with our services.

By using our website, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT


Information you provide directly:

  • Name, email, phone number, and address when you place an order or sign up for our newsletter.
  • Payment information when you buy products (processed securely by third-party payment providers).
  • Messages or inquiries you send through contact forms or customer support.


Information collected automatically:

  • Device type, browser, IP address, and pages visited.
  • Usage data through cookies and similar tracking tools.


We do not collect or store sensitive personal information.

3. HOW WE USE YOUR INFORMATION


We use your information to:

  • Process and ship your orders.
  • Send order updates, confirmations, and customer support replies.
  • Improve our website, products, and marketing.
  • Send promotional emails only if you’ve opted in (you can unsubscribe anytime).
  • Meet legal or regulatory obligations.

4. SHARING YOUR INFORMATION


We do not sell or rent your personal data.

We share limited information only with:

  • Service providers (e-commerce platforms, payment processors, shipping carriers, marketing tools).
  • Legal authorities if required by law or to protect our rights.


All partners are required to protect your data and use it only for the agreed purpose.

5. COOKIES


Our website uses cookies to:

  • Remember your preferences and cart items.
  • Analyze website traffic and improve performance.


You can disable cookies in your browser settings, but some features may not work properly.

6. DATA RETENTION


We keep your information only as long as needed to provide services or meet legal requirements.

When data is no longer required, we delete or anonymize it securely.

7. DATA SECURITY


We use encryption, secure servers, and access controls to protect your information.

While no system is completely secure, we take reasonable steps to keep your data safe.

8. YOUR RIGHTS


You may:

  • Request access, correction, or deletion of your personal data.
  • Unsubscribe from marketing emails at any time.
  • Request that we stop processing your data (subject to legal exceptions).


To make a request, email us at [email protected].

9. THIRD-PARTY LINKS


Our website may contain links to other sites.

We are not responsible for the privacy practices of those websites.

10. CHILDREN’S PRIVACY


Our website and products are not directed to children under 13.

We do not knowingly collect personal information from children.

11. UPDATES TO THIS POLICY


We may update this Privacy Policy occasionally.

The latest version will always be available on this page with the updated date.

12. CONTACT US


If you have questions or concerns about this Privacy Policy, contact us at:

Gear Hugger LLC

444 S Cedros Ave, Suite 195

Solana Beach, CA 92075

Email: [email protected]