FREE SHIPPING ON ORDERS OVER $30

FREE SHIPPING ON ORDERS OVER $30

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FAQ

Shipping Information & Policies

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Returns & Refunds

We do not accept physical returns, both to reduce our carbon footprint and maintain product integrity.

If your product arrives damaged, defective, or you’re unsatisfied for any reason, contact our support team within 30 days of delivery. We’ll review your claim and, if approved, issue a full refund. In some cases, we may request a photo or short description of the issue before processing your refund. No need to ship anything back.

Once approved, refunds are processed to your original payment method within 5–10 business days.

Gear Hugger 

Gear Hugger is an eco-friendly brand dedicated to keeping gear in play longer while reducing waste and protecting the planet. Our plant-powered, non-toxic lubricants and degreasers provide high-performance solutions without harmful chemicals.

Yes! Gear Hugger products are biodegradable and meet the highest environmental standards, including USDA Certified Bio-Based and Proposition 65 compliance.

Gear Hugger products are available online at Gear-Hugger.com, Amazon, and major retailers ACE and REI

Yes! Our formulas are non-toxic and free from petroleum-based solvents, making them safe to use around your home, kids, and pets.

No! Gear Hugger is a cruelty-free brand, and we do not test any of our products on animals.

No, our formulas are designed to be low-odor and free from harsh chemical smells. Instead of petroleum-based solvents, we use plant-based ingredients that have a mild, natural scent.

While our products are non-toxic, they are not intended for direct food contact. If using them on surfaces like grills or kitchen appliances, make sure to wipe thoroughly with a clean, damp cloth after application.

Multipurpose Lubricant

This lubricant is ideal for everyday household, automotive, and outdoor needs. It lubricates, protects, and reduces friction on tools, hinges, locks, bikes, car parts, and more.

It provides 3x the lubricating power compared to leading petroleum brands while being non-toxic and safe for the environment. 

Yes! It’s safe for most surfaces, including metal, plastic, and rubber, without causing degradation or buildup.

Yes! It performs well in both hot and cold conditions, making it suitable for year-round use.

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Yes! It reduces friction and protects against rust, but for optimal bike performance, our Dry Bike Lubricant  is specially designed for chains in dry, dusty environments.

Heavy Duty Degreaser 

It’s designed to cut through tough grease, oil, and grime on tools, engines, bikes, grills, and more, without leaving behind toxic residue.

Our degreaser is plant- and water-based, biodegradable, and free from harsh chemicals. It’s formulated with upcycled agave extracts for powerful grease-cutting action.

No, it evaporates cleanly without leaving an oily or sticky residue..

Ingredients:

• Water

• Agave extract

• Glycol

• Nitrogen

• Alkoxylated alcohols

• Sodium Salts

• Citric Acid

Yes! Unlike traditional degreasers, ours is VOC-free, non-toxic, and safe to use indoors without harmful fumes.

Yes! It’s non-corrosive and safe for most painted surfaces, but we always recommend testing on a small, hidden area first.

Rust Protection

Our biodegradable rust protection creates a protective barrier on metal surfaces, shielding them from corrosion and oxidation. It’s especially effective in humid, marine, and industrial environments.

Yes! It meets Environmentally Acceptable Lubricant (EAL) standards, making it ideal for marine and outdoor applications.

The protective barrier lasts for months, depending on environmental exposure. Regular application will ensure long-term protection.

Ingredients:

• Soybean oil

• Carbon dioxide

• Canola oil

• Cocoa butter

• Ester-based solvents

• Ester of succinic acid

It’s perfect for tools, machinery, bike chains, boat parts, automotive components, and any metal that needs protection from rust.

Yes! It’s great for undercarriages, door hinges, and any exposed metal that needs protection from moisture and rust.

Dry Bike Lubricant

A plant-powered, dry-film lubricant specifically designed for bicycle chains, reducing friction and repelling dirt in dry and dusty conditions.

It forms a dry, protective layer that doesn’t attract dust or grime, keeping your bike chain cleaner for longer.

Ingredients:

• Soybean oil

• Canola oil

• Ester-based solvents

• Organosulfur compound

• Ester of succinic acid

• Cocoa butter

Yes! Whether you ride a mountain bike, road bike, or e-bike, this lubricant enhances performance while being environmentally friendly.

No! It forms a dry, protective coating that repels dust and debris, keeping your chain cleaner for longer.

Bike Wash

This biodegradable cleaner is designed to remove dirt, mud, and grime from bike frames, chains, and components without damaging surfaces.

Yes! It’s safe for all bike materials, including aluminum, steel, titanium, and carbon fiber.

Yes, for best results, spray it on, scrub lightly if needed, and rinse with water.

Ingredients:

• Water

• Agave extract

• Glycol

• Alkoxylated alcohols

• Sodium sarcosinate

• Glycerine

• Polyglucoside

• Sodium salts

• Polysaccharides

• Eucalyptus essential extract

 Yes! It won’t leave a slippery residue that could affect braking performance.

Car Wash

This biodegradable cleaner is designed to remove dirt, mud, and grime from bike frames, chains, and components without damaging surfaces.

Yes! It’s pH-balanced to protect wax and ceramic coatings while leaving a streak-free shine.

Yes! It works great in bucket washes or with foam cannons for an effortless clean.

Ingredients:

• Water

• Agave extract

• Glycol

• Alkoxylated alcohols

• Sodium sarcosinate

• Glycerine

• Polyglucoside

• Sodium salts

• Polysaccharides

• Eucalyptus extract

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